What is missed-call text back?
It's a text that goes to anyone whose call you miss, within seconds, so they know you got it and they don't ring the next business on the list.
Why it matters
When someone needs a plumber, a lawyer or an agent, they usually ring a few numbers from Google. If yours rings out, they move on. Most people won't leave a voicemail. A quick text keeps the conversation going until you're free.
What the customer sees
A short, friendly text a few seconds after the call drops, along the lines of: "Sorry we missed your call. What can we help with?" They reply by text, in their own time.
What you see
- The missed call, the text that went out and their reply, all in one chat in Handballr, your CRM.
- A suggested reply you can send with one tap, or change first.
- A reminder if a lead is waiting too long for an answer.
Do I need a new number?
No. Your calls still ring your mobile. Only the calls you miss are passed on to a local number set up for your business, which sends the text and receives the reply.
Who's in control?
You are. In your first month you approve every reply before it's sent, and it never quotes prices, gives advice or books anything you haven't allowed. Nothing automated goes out between 8 pm and 7 am.
See how it would work for you
Book a short call and we'll show you exactly what your customers would see, and what it costs for what you need.